Shipping Policy – Novera

At Novera, we are committed to delivering your order as quickly and smoothly as possible. Please review our shipping policy below for details on processing times, delivery estimates, and more.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary depending on your location:

• Domestic Shipping: 3–7 business days

• International Shipping: 7–15 business days

Please note that delivery times are estimates and may vary due to external factors such as customs delays or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Delays & Issues

Novera is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, if your order is significantly delayed, please contact us and we will assist you.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Novera is not liable for lost or stolen packages marked as delivered. If you believe your package is missing, please contact the shipping carrier directly.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:
[your email here]

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Thank you for shopping with Novera.